Frequently Asked Questions
Everything you need to know about the kit, shipping, and getting started.
The Kit
Everything you need to seal your first letter. A solid brass rose stamp head with deep burgundy wood handle, a gold melting spoon, one tea light candle, and wax beads in ivory, gold, and crimson — all presented in a foam-lined gift-ready box.
Yes. The rose stamp head is solid brass — not zinc alloy, not plastic. It's heavy, cold to the touch, and leaves a crisp detailed impression every time.
Approximately 30–50 seals depending on how much wax you use per seal. The wax bead refill pack adds another 60 seals.
The rose stamp head is 25mm — the standard size for sealing envelopes, gift tags, cards, and wrapping paper.
Yes. Modern sealing wax is flexible and postal-safe. Your sealed letters can go through standard US mail without the seal cracking or damaging the envelope.
Shipping & Delivery
Orders are processed within 1–2 business days. Delivery to the US typically takes 8–14 days. You'll receive a tracking number within 48 hours of shipment.
Our kits are fulfilled through our international fulfillment partner to keep costs low and quality high. This allows us to offer free shipping on every order while maintaining the premium quality you expect. Every kit is worth the wait.
Yes. Free shipping on every US order. No minimum. No exceptions.
Email us at info@CorrespondenceClub.co with your order number. We'll investigate immediately and either locate your package or send a replacement.
Returns & Refunds
We offer a 30-day happiness guarantee. If you're not completely satisfied for any reason, email us at info@CorrespondenceClub.co and we'll issue a full refund or send a replacement — your choice. No forms, no hassle.
Email us at info@CorrespondenceClub.co within 7 days of delivery with a photo of the damage. We'll send a replacement immediately at no cost to you. You don't need to return the damaged item.
The Wax Bead Refill
A pack of 60 deep red sealing wax beads — compatible with your rose stamp kit and any standard wax seal stamp. Perfect when you've used up your original wax or want a new color for the season.
Place 3–4 beads in the melting spoon. Hold the spoon over the tea light flame for 20–30 seconds until the wax is liquid. Pour a small circle onto your envelope flap. Press the stamp gently into the center. Hold for 5–10 seconds. Lift slowly.
General
It's one of the best gifts you can give. The kit arrives in a beautiful foam-lined box that requires zero extra wrapping. It's personal, unique, and something most people have never received before.
Email us at info@CorrespondenceClub.co. A real person responds within 24 hours, Monday through Friday.
Still have a question? We respond within 24 hours.
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