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Frequently Asked Questions

Everything you need to know about the kit, shipping, and getting started.

The Kit

What's included in the Rose Wax Seal Starter Kit?

Everything you need to seal your first letter. A solid brass rose stamp head with deep burgundy wood handle, a gold melting spoon, one tea light candle, and wax beads in ivory, gold, and crimson — all presented in a foam-lined gift-ready box.

Is the stamp head real brass?

Yes. The rose stamp head is solid brass — not zinc alloy, not plastic. It's heavy, cold to the touch, and leaves a crisp detailed impression every time.

How many seals can I make with one kit?

Approximately 30–50 seals depending on how much wax you use per seal. The wax bead refill pack adds another 60 seals.

What size is the stamp?

The rose stamp head is 25mm — the standard size for sealing envelopes, gift tags, cards, and wrapping paper.

Can I use the kit on regular mail?

Yes. Modern sealing wax is flexible and postal-safe. Your sealed letters can go through standard US mail without the seal cracking or damaging the envelope.

Shipping & Delivery

How long does shipping take?

Orders are processed within 1–2 business days. Delivery to the US typically takes 8–14 days. You'll receive a tracking number within 48 hours of shipment.

Why does shipping take 8–14 days?

Our kits are fulfilled through our international fulfillment partner to keep costs low and quality high. This allows us to offer free shipping on every order while maintaining the premium quality you expect. Every kit is worth the wait.

Do you offer free shipping?

Yes. Free shipping on every US order. No minimum. No exceptions.

My order hasn't arrived after 14 days. What do I do?

Email us at info@CorrespondenceClub.co with your order number. We'll investigate immediately and either locate your package or send a replacement.

Returns & Refunds

What is your return policy?

We offer a 30-day happiness guarantee. If you're not completely satisfied for any reason, email us at info@CorrespondenceClub.co and we'll issue a full refund or send a replacement — your choice. No forms, no hassle.

My kit arrived damaged. What do I do?

Email us at info@CorrespondenceClub.co within 7 days of delivery with a photo of the damage. We'll send a replacement immediately at no cost to you. You don't need to return the damaged item.

The Wax Bead Refill

What is the Seasonal Wax Bead Refill?

A pack of 60 deep red sealing wax beads — compatible with your rose stamp kit and any standard wax seal stamp. Perfect when you've used up your original wax or want a new color for the season.

How do I melt the wax beads?

Place 3–4 beads in the melting spoon. Hold the spoon over the tea light flame for 20–30 seconds until the wax is liquid. Pour a small circle onto your envelope flap. Press the stamp gently into the center. Hold for 5–10 seconds. Lift slowly.

General

Is this a good gift?

It's one of the best gifts you can give. The kit arrives in a beautiful foam-lined box that requires zero extra wrapping. It's personal, unique, and something most people have never received before.

How do I contact you?

Email us at info@CorrespondenceClub.co. A real person responds within 24 hours, Monday through Friday.

Still have a question? We respond within 24 hours.

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